Recruitment & Engagement Coordinator

Home Instead — Mobile & Baldwin County, AL | Full-Time, Monday–Friday | On-Call Rotation

ABOUT THE ROLE

At Home Instead, we help older adults live safely, comfortably, and with dignity in their own homes. The Recruitment & Engagement Coordinator drives that mission by leading recruitment, training, and engagement for our Care Professionals — building a strong, compassionate team and helping us keep great caregivers once we find them.

This role is a trusted resource within the community and a mentor to our Care Professionals, grounded in our core values: compassion, integrity, reliability, and excellence.

WHAT YOU'LL DO

Recruitment & Hiring

• Source, screen, and interview candidates for Care Professional and office positions through job boards, social media, community outreach, and employee referrals
• Manage the applicant pipeline, ensuring every applicant gets a timely response
• Confirm candidates meet all state and company requirements, including background checks and certifications
• Partner with the Scheduling team to make strong caregiver-to-client matches

Training & Development

• Lead new hire orientation and training, including Alzheimer's and dementia care training
• Build and maintain ongoing continuing-education plans that meet Home Instead standards
• Keep training materials current and effective

Engagement & Retention

• Develop programs that keep Care Professionals satisfied, supported, and engaged
• Lead performance check-ins, annual reviews, and problem resolution
• Plan and facilitate quarterly Care Professional meetings
• Produce the monthly Care Professional newsletter

Compliance & Standards

• Uphold Home Instead standards and comply with applicable labor and safety laws (EEO, ADA, FMLA, OSHA)
• Handle HR administrative processes accurately and confidentially

WHAT WE'RE LOOKING FOR

• A strong communicator who builds trust quickly with candidates, caregivers, and families
• An organized self-starter who manages multiple priorities independently
• Experience in recruiting, HR, or healthcare administration preferred
• Comfortable with Microsoft Office and learning new software systems
• Valid driver's license and reliable transportation
• Able to stay steady and professional in emotionally demanding situations

SCHEDULE & COMPENSATION

• Full-time, Monday–Friday, 8:00 AM–4:00 PM
• Participates in a rotating on-call schedule (compensated separately, plus a paid early-release Friday during on-call weeks)
• Paid time off and holidays, performance-based bonuses

Your employer is Causeway Holding Company, LLC, d.b.a. an independently owned and operated Home Instead® franchise office. Your employer is not Home Instead, Inc.